Terms of service
Last updated November 2026
These terms apply when you use this website or our services. Seenery is a New Zealand business. By booking a call, starting a free AI visibility check or signing up to a plan, you agree to them.
What we do
We ask AI assistants (such as ChatGPT, Claude, Gemini, Perplexity and Google's AI answers) the kinds of questions travellers ask, record which businesses they recommend, and report the results to you with suggested fixes. We confirm your questions, competitors and assistants with you before we start.
No guaranteed results
AI assistants are run by other companies and decide for themselves what to say, which businesses to name and which links to give. Their answers vary from one question to the next and change over time. We report what we measured, with ranges and trends, but we can't promise that you'll be recommended, ranked higher or receive more bookings. Our fixes are suggestions: you decide whether to use them.
Plans and payment
Prices are shown on our pricing page in New Zealand dollars, excluding GST. Paid plans run month to month and are invoiced monthly in advance. Invoices are due within 14 days. If an invoice isn't paid, we may pause your service until it is. We'll give you at least 30 days' notice before changing the price of your plan. Founding operators keep their starting price while their plan stays active.
Cancelling
You can cancel at any time by emailing us. Your plan stops at the end of the month you've paid for, and you keep the reports and fixes we've already given you. We don't refund part months. We may end a plan with 30 days' notice, or straight away if these terms are seriously broken, and we'll refund any month paid for but not delivered.
Your information and approvals
You're responsible for the facts you give us about your business (prices, times, ages and so on) being correct. We never publish or change anything on your website, Google Business Profile or listings without your approval. When you approve a fix and publish it, you're responsible for that content.
Who owns what
Your business information stays yours. Once you've paid, you can use the reports and fixes we give you however you like for your own business. Our software, methods, website and report designs remain ours. We may use results in an anonymous, combined form (for example, region-wide trends that don't identify you) to improve our service.
Confidentiality and privacy
We keep your business information and results confidential and only share them with the service providers we need to deliver our work. We handle personal information as described in our privacy policy (opens in a new tab).
Using this website
The figures, businesses and AI answers shown on this website illustrate how our service works; they are not a particular client's results. Please don't copy our content, or try to disrupt or misuse the site.
Responsibility and liability
We'll provide our services with reasonable care and skill. We're not responsible for what AI assistants or other third parties do, or for indirect losses such as lost profits or bookings. To the extent the law allows, our total liability to you for any claim is limited to the fees you paid us in the three months before the claim arose.
Business use and consumer law
Our services are for businesses. Where you're acquiring them for the purposes of a business, you agree that the Consumer Guarantees Act 1993 does not apply and that sections 9, 12A and 13 of the Fair Trading Act 1986 do not apply, to the extent the law allows. Nothing in these terms limits any right that can't be excluded by law.
Changes to these terms
We may update these terms from time to time. We'll show the date of the latest version at the top of this page and tell paying clients about important changes at least 30 days before they apply.
Law and contact
These terms are governed by New Zealand law, and New Zealand courts have jurisdiction. If something goes wrong, please talk to us first: we'll try to sort it out quickly. Email us at office@seenery.co.